Shipping policy
Shipping Information
At Loozify, we are committed to providing you with the best possible shopping experience. We offer free worldwide shipping on all orders and aim to deliver your purchases within 7 business days.
Processing Time
- All orders are processed within 1-2 business days.
- Orders are not processed or shipped on weekends or public holidays.
Shipping Time
- Standard Shipping: 7 business days.
Shipping Costs
We offer free worldwide shipping on all orders.
Shipping Methods
We use reliable shipping partners to ensure your order arrives safely and on time. Depending on your location, the shipping partner may vary.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. This tracking number can be used to check the status of your shipment on the carrier’s website.
Delivery Timeframes
While we aim to deliver within the specified timeframe, actual delivery times may vary due to factors outside our control, such as:
- Customs processing times.
- Delays with local postal services.
- Other unforeseen circumstances.
Customs, Duties, and Taxes
Loozify is not responsible for any customs duties, taxes, or fees applied to your order. These charges are the customer’s responsibility and are determined by local authorities.
Incorrect Address
We are not responsible for orders not delivered due to incorrect or incomplete addresses provided by the customer. Please ensure that your shipping information is correct before finalizing your order.
Damaged or Lost Packages
If your package is damaged or lost during transit, please contact us at contact@loozify.com as soon as possible. We will work with the shipping carrier to resolve the issue and ensure you receive your order.
Contact Information
For any questions or concerns regarding your shipment, please contact us at:
- Email: contact@loozify.com
- Phone: +44 7537 183520
- Address: 167 – 169 Great Portland Street, 5th Floor, London, England, W1W 5PF
